At Northern Frights, we take your privacy seriously. This privacy policy explains how we collect, use, and share your personal information when you visit our website.
Information We Collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other details you submit through forms or direct contact.
We also automatically collect certain technical information when you visit our site, including your IP address, browser type, operating system, referring URLs, and browsing activity.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Process and fulfil orders or bookings
- Improve our website and services
- Communicate with you about our products, services, and updates
We may also use anonymised, aggregated data to analyse site performance and visitor trends.
Sharing Of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Trusted third-party service providers who assist with website functionality, order processing, communications, or analytics
- Legal authorities, if required to comply with applicable laws, regulations, or legal proceedings
- Parties necessary to protect our legal rights, enforce our terms of use, or investigate fraud or security issues
Cookies
Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our site.
Data Security
We implement appropriate technical and organisational measures to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes To This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We recommend reviewing this policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at hello@northernfrights.co.uk
Cookie Policy
Last updated: July 13, 2026
This Cookie Policy explains how Northern Frights Ltd (“we”, “us”, “our”) uses cookies and similar technologies on this website, in compliance with the EU General Data Protection Regulation (GDPR, Reg. 2016/679) and the ePrivacy Directive (2002/58/EC, Art. 5(3)).
Who we are
The data controller for the processing of your personal data through cookies is:
- Data controller: Northern Frights Ltd
- Email: hello@northernfrights.co.uk
- Data Protection Officer (DPO): Laura Ripley — hello@northernfrights.co.uk
What are cookies
Cookies are small text files placed on your device when you visit our website. They allow us to recognize your device on subsequent visits, remember your preferences, measure how the site is used, and (with your consent) deliver personalized advertising.
We also use similar technologies such as localStorage, sessionStorage, and pixel tags. Where this policy refers to “cookies”, it covers these technologies as well.
Legal basis
For strictly necessary cookies, the legal basis is our legitimate interest under GDPR Art. 6(1)(f) and the technical exemption under ePrivacy Art. 5(3).
For all other cookie categories, the legal basis is your explicit consent under GDPR Art. 6(1)(a) and Art. 7, collected via the cookie banner before any non-essential cookie is set.
You can withdraw consent at any time using the “Cookie settings” link or by clearing your cookies; withdrawal does not affect the lawfulness of processing before withdrawal (GDPR Art. 7(3)).
Cookies used on this site
Third-party services
Where you give consent, this site may load resources from the following third-party services, which set their own cookies:None declared.
Each third party is an independent data controller for the cookies it sets; please consult their respective privacy policies.
How long we keep data
Consent records and analytics data are retained for 12 months from collection. Strictly necessary cookies are retained only for the duration of the session or as required for the technical function they serve. See the table above for the specific lifetime of each cookie.
Your rights
Under GDPR Art. 12-22 you have the right to:
- access the personal data we hold about you (Art. 15)
- request rectification of inaccurate data (Art. 16)
- request erasure (“right to be forgotten”, Art. 17)
- restrict processing (Art. 18)
- data portability (Art. 20)
- object to processing based on legitimate interest (Art. 21)
- withdraw consent at any time (Art. 7(3))
- lodge a complaint with your national supervisory authority
To exercise these rights contact us at hello@northernfrights.co.uk. We will respond within one month of receipt (GDPR Art. 12(3)).
Changes to this policy
We may update this Cookie Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will trigger a re-consent prompt on your next visit.
Contact
For any question about this Cookie Policy, contact us at hello@northernfrights.co.uk.